Quick and simple — change your details in seconds

Log in to your Mumzworld account and click on "My Profile" to easily update your phone number or email, then hit "Save" to confirm.

To change your address, simply go to "Delivery Adresses" and add the updated address.

Curious about your order status? Let’s break it down!

Processing: This means your order has been confirmed and is now being prepared for you.

Shipped: Your order has left the Mumzworld Warehouse! You will receive an email and SMS confirming its dispatch.

Delivered: Hooray! Your order has been delivered to the address you provided.

Canceled: This indicates that your order has been canceled, either by you or by us.

Closed: Your order was returned, and a refund is ready to be processed.

Keep an eye on your order! Here’s how to track it! Or Wondering where your order is? Let’s find out

You can track your order from your account, click on "My Orders" or follow this link. We will also receive SMS notifications to let you know the status of your order.

Looking forward to your delivery? Here’s the timeline

At mumzworld.com our priority is you! We aim to deliver all items within 2 to 3 working days in the UAE, 5 to 10 working days in the GCC, 7 to 12 working days international shipments.

You can track your order from your account, click or "My Orders" or follow this link . We will also receive SMS notifications to let you know the status of your order.

Change it up! Your order, your way!

If the order hasn't been shipped yet, you can change or cancel your order. Please contact our customer service team at the link as soon as possible to make the changes. If the order has already been shipped, you will need to follow the return or exchange procedures

Changed your mind? we got you coverd

If your item hasn't shipped yet, you can easily cancel it. Just reach our Customer Service. However, if the item has already shipped, you’ll need to follow the return process.

Oops! It seems like your order didn’t come together!

Your order might ship in multiple deliveries, meaning items may arrive separately. Rest assured, all parts of your order will reach you within the expected delivery timeframe. You can check this by clicking on 'My Orders' to view items that haven't yet been delivered. If you haven’t opted for partial shipping, please contact us for assistance.

Oh no! Did something go missing, we apologize for the inconvenience.

Start by going to My Orders to confirm the status of your order. If it shows as delivered but you haven’t received it, please share your details with contact us. We're here to help!

Your item didn't survive the journey!

If, unfortunately, you receive a damaged item, please complete our Returns Form using the link below. and will take care of your concern right away

Please click here to fill out our return form.

Uh-oh! Did your item arrive with a manufacturing defect?
We’re sorry to hear that you received a flowed item! Our team is dedicated to providing you with high-quality products. Please reach out to our customer service within 24 hours. Just have your order details and a photo or video of the defect ready, and we’ll take care of the rest!

A bummer, but we want to make it right! Returns are accepted within 7 days if the product is unopened and in original condition, please check our Returns Policy for more details Please click here to fill out our return form.

Good things are worth the wait!
Had your heart set on a specific item and it’s out of stock? Not to worry, you can contact our Customer Service team who will try their hardest to find an alternative item for you or give you an approximate time of when the item will be back in stock./p>

Out of stock, but not out of mind! Stay tuned! If the item you want is currently out of stock, we display it on our site so you can still view details and plan to purchase when it’s available again. you can be notified once it’s restocked in our warehouse

Tell us what you need, and we’ll make it happen!
Our customer service team is here to help! Reach out through our contact page, and we’ll assist you in finding the product you’re looking for or suggest some great alternatives

Your items, your doorstep—explore delivery fees!
We aim to deliver to all addresses within 7 to 12 working days for all major countries. Shipping costs vary based on weight and location. Please take a moment to review the shipping fees during the checkout process. For more details on shipping rates, click here.

Safe, simple, and ready for your next purchase! Mumzworld Wallet is your personalized digital wallet linked to your account. It enables you to make online purchases using the balance you've redeemed. With the Mumzworld Wallet, you can easily manage your funds and enjoy your shopping experience,

Choose your way to pay
You can pay using a credit card, PayPal, Tabby , Tamara to place a prepaid order
Cash on delivery is also available for selected countries only.
Please click here for more information

Take control of your info
To remove your card details, all you need to do is log into your account, then go to 'Profile,' and then 'Saved Cards.' Click on 'Delete,' and you’re all set!

Stay tuned for fantastic deals and savings
You can get discount coupons by subscribing to our newsletter, following our promotions on social media, or through special offers available on our website. Make sure to check the terms and conditions for each coupon to know how to use them effectively

Unlock savings in seconds!
You can apply discount coupons during checkout. Just enter the coupon code in the 'Coupon Code' field during paymen then applyt, and the discount will be applied to your total amount. You can also click on 'View Coupons' to see all available coupons. Don’t forget to review the terms and conditions, as some coupons may not be valid on specific items or promotions.

Gift it, redeem it, love it! or Your gift from your beloveds is ready, redeem it now
Log in to your Mumzworld mobile app and go to "My Wallet." Select "Redeem Now," then enter the gift code you received via email and click "Redeem." The gift card balance will be added to your wallet and will be instantly available for use.

Wrap it right, make it bright—choose our gift wrapping today
Yes, we offer gift wrapping services for selected products! You can easily choose this option during the checkout process for additional fees.

Don’t go! You’ll miss out on all our great Mumzworld offers. To unsubscribe from our emails, simply open the last email you received from Mumzworld. Scroll to the bottom, and click on the "unsubscribe" link to stop receiving future emails.

Spotted a glitch? Let us know so we can fix it!
If you encounter any technical issues or errors on our website, please don't hesitate to reach out to our customer service. Providing details about the problem will help us resolve it quickly and effectively!

Your gift card is on its way
Your gift card will be sent to your email within 24 hours from the time you place your order./p>